All students are required to complete their Exit Loan Counseling at www.studentloans.gov in preparation of graduation, or complete withdrawal/drop from your courses. This is important information about your student loans, repayment, and consolidation information.

Finding the Exit Counseling Page:


Step 1 Visit the website: www.studentloans.gov

Step 2 On the left hand side, the student will see beneath the "Manage My Account" Tab, the button to Sign In. Please click on that button.

Step 3 Enter the information required. The student will need to know his/her Federal PIN Number. If the student does not remember the PIN number, click here to look it up.

Step 4 Once the student is logged in, he/she will see in the middle of the screen various forms to complete. Please click on "Exit Counseling" under "Tools and Resources".

The Exit Counseling Process:

The Exit Loan Counseling process will take about 20-25 minutes to complete.

Step 1 Login and Navigate to the Exit Counseling page as described above.

Step 2 Click on "Start"

Step 3 Click on "Next" until you see the Log In page.

Step 4 Enter your Social Security Number, First 2 letters of your Last Name, Date of Birth, and your FAFSA PIN #

Step 5 Complete your Exit Counseling

Step 6 Print out the Confirmation screen at the end of your loan counseling to confirm that it was successfully completed.

(Please Note: *Chancellor University will receive a confirmation notice within 1-2 business days after your counseling has been submitted.)

Please contact the Chancellor University Financial Aid Department if you have any questions regarding your loan counseling.
Got Questions? We have answers. Our Admissions Associates are available to chat with you live online, Monday through Friday from 9:00am EST to 7:00pm EST. Click this link to chat with an Admissions Associate.